Thank you for being with Life Institute.
If for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Life Institute, Life Institute, L 2- 38, Realty Plaza, Colombo Road, Ja-Ela, Ja-Ela, Sri Lanka.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Services from Us.
Service refers to the Website.
Website refers to Life Institute, accessible from www.lifeinstitute.lk
You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Service 6 hours prior to any counseling session without giving any reason for doing so.
You are entitled to cancel Your Order Service 36 hours prior to any lecturing or training session without giving any reason for doing so.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: [email protected]
By visiting this page on our website: www.lifeinstitute.lk
By phone number: (+94) 77 377 7622
We will reimburse You no later than 14 days from the day on which We receive your request in the light that you have not completed the booked session. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Services to be eligible for a return, please make sure that:
That you requested a refund prior to the mentioned time period above.
We reserve the right to refuse returns of any service that does not meet the above return conditions at our sole discretion.
Only regular-priced services may be refunded. Unfortunately, services with discounts cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]
By visiting this page on our website: www.lifeinstitute.lk
By phone number: (+94) 77 377 7622